Privacy Policy for Core-X

Last Updated: August 27, 2025

1. Our Commitment to Your Privacy

Core-X Consulting (“Company”, “we”, “us”, “our”) is committed to protecting your privacy and managing your personal information in a responsible manner. This policy outlines our commitment to you and explains how we collect, hold, use, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) (the Act) and the Australian Privacy Principles (APPs). This Privacy Policy applies to information collected through our website https://core-x.ai/ (the “Site”) and through our other business activities. By providing us with your personal information, you consent to its collection, use, and disclosure as described in this policy.

2. What Personal Information We Collect

Personal information is any information or an opinion about an identified individual, or an individual who is reasonably identifiable. The types of personal information we may collect include:

  • Identity and Contact Information: Your name, email address, job title, and company name when you voluntarily provide it through our contact forms or other communications.
  • Derivative Information: Information automatically collected when you access our
    Site, such as your IP address, browser type, operating system, and pages visited. This
    data is typically aggregated and does not personally identify you.
  • Sensitive Information: We do not typically collect sensitive information (e.g.,
    information about health, race, or criminal records). If we ever need to collect such
    information, we will only do so with your explicit consent and for a purpose directly
    related to our services.

We only collect personal information that is reasonably necessary for our business
functions and activities.

3. How We Collect Your Personal Information

We collect personal information directly from you when you:

  • Fill out a contact or enquiry form on our Site.
  • Subscribe to our newsletter or mailing list.
  • Engage with us to provide consulting services.
  • Communicate with us via email, telephone, or in person.

We may also use cookies and other tracking technologies to collect derivative information
about your interaction with our Site. A cookie is a small text file that a website may place
on your computer to improve your experience. You can adjust your browser settings to
refuse cookies, though this may affect the functionality of the Site.

4. How We Use and Disclose Your Information

We use and disclose your personal information for the primary purpose for which it was
collected. This includes:

  • Providing Services: To deliver our technology consulting services to you or your
    organisation.
  • Communication: To respond to your enquiries, provide information you have
    requested, and manage our relationship with you.
  • Website Improvement: To analyse website traffic and usage to improve our Site and
    service offerings.
  • Legal Obligations: To comply with our legal and regulatory obligations.

Direct Marketing:
We may use your personal information to send you promotional materials, newsletters, or
updates about our services that we believe may be of interest to you. We will only do so
where we have your consent. All marketing communications will include a clear and simple
method for you to “opt-out” of receiving future communications.

Disclosure to Third Parties:
We will not sell, rent, or trade your personal information. We may disclose your information
to third parties who assist us in providing our services, such as:

  • IT and cloud service providers (e.g., for website hosting, data storage).
  • Our professional advisers (e.g., lawyers, accountants).

We will only disclose your information to these parties for the purpose of our business
operations and will take reasonable steps to ensure they are bound by confidentiality and
privacy obligations.

5. Cross-Border Disclosure of Personal Information

Our business operations may involve the use of service providers located overseas. As a
result, we may disclose your personal information to recipients in other countries. These
countries are likely to include the United States of America and countries within the
European Union where our third-party service providers (such as Google Analytics or
Microsoft) have servers.

Before disclosing your personal information to an overseas recipient, we will take
reasonable steps to ensure that the recipient does not breach the Australian Privacy
Principles in relation to your information, or that they are subject to a law or binding
scheme that has the effect of protecting your information in a way that is substantially
similar to the APPs.

6. Data Quality and Security

We take reasonable steps to ensure that the personal information we collect is accurate,
up-to-date, and complete.

We also take reasonable steps to protect your personal information from misuse,
interference, loss, and from unauthorised access, modification, or disclosure. This includes
implementing appropriate administrative, technical, and physical security measures. When
your personal information is no longer needed for the purpose for which it was obtained,
we will take reasonable steps to destroy or permanently de-identify it.

7. Accessing and Correcting Your Personal Information

You have the right to request access to the personal information we hold about you and to
request its correction if you believe it is inaccurate, out-of-date, incomplete, irrelevant, or
misleading.

To make a request, please contact us using the details below. We will respond to your
request within a reasonable period. We may need to verify your identity before granting
access or making corrections. Please note that in some circumstances, we may not be able
to provide you with access to all of your personal information, as permitted by the Act.

8. Making a Complaint

If you have a concern about our handling of your personal information or believe we have
breached the Australian Privacy Principles, please contact us directly using the details
below. Please outline the nature of your complaint, and we will investigate the issue and
respond to you in writing within a reasonable timeframe.

If you are not satisfied with our response, you can lodge a complaint with the Office of the
Australian Information Commissioner (OAIC). For more information, please visit the OAIC
website at www.oaic.gov.au.

9. Children’s Privacy

Our Site and services are not intended for individuals under the age of 18. We do not
knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this
page with an updated “Last Updated” date. We encourage you to review this policy
periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact
us:

Core-X Consulting Pty Ltd
Email: contact@core-x.ai
Website: https://core-x.ai
CORE-X CONSULTING PTY LTD
ABN: 33 686 891 314